Step 1: Check if your device is compatible.

APPLE

 

All smartphones released since 2017

    • IPhone 7 et 8 series
    • IPhone X series
    • IPhone 11,12,13 et 14 series
    • IPhone SE (2020)

Samsung

 

All smartphones released since 2014

    • S series
    • Note series
    • A series
    • J series

 

OnePlus

 

All smartphones released since 2015

 

    • 3 series, 5 series
    • 6 series, 7 series
    • 8 series

Google

 

All smartphones released since 2015

 

    • Pixel series
    • Nexus series

Huawei

 

All smartphones released since 2016

 

    • P series

HTC

 

All smartphones released since 2013

LG

 

All smartphones released since 2014

 

    • Q series
    • M series
    • X series

Nokia

 

    • 9 Pureview
    • 8,8 Sirocco
    • 6,7 Plus
    • 3,5,5,1
If your device is compatible with the technology NFC, please try again by following the instructions for use.

Otherwise, proceed to the next step :

Step 2: What to do if your device is not compatible?

Simply use the QR code printed on your Tap&Up card by following the steps below :

1 - Open the app « Camera » on your smartphone.

2 - Scan the QR code printed on your Tap&Up card.

3 - Click on the link that appears on the screen.

And there you go! 

en_GBEnglish